FAQ
Frequently Asked Questions
Find answers to common questions about our products, ordering process, and services.
We specialize in four main categories: Crystal Super Soft, Spandex Super Soft, Jade Rabbit Velvet, and Euro Mink. Each fabric has unique characteristics suitable for different applications in apparel and home textiles.
Our MOQ varies depending on the fabric type and specifications. Generally, we can accommodate orders starting from 500 meters for standard colors. For custom colors or special requirements, please contact us for specific details.
Yes, we offer full customization services. Our integrated production system allows us to produce fabrics in custom colors, weights, and widths according to your specific requirements.
With 4 texturing machines and 12 ultra-high-speed warp knitting machines, along with complete dyeing and finishing equipment, we can handle large-scale orders efficiently while maintaining consistent quality.
Standard orders typically take 15-25 days for production. Rush orders can be accommodated based on our current production schedule. Custom orders may require additional time for color matching and sampling.
Yes, we provide samples for quality evaluation before placing bulk orders. Sample charges may apply, which can be deducted from your first bulk order.
Our products undergo strict quality control at every stage of production. We ensure color fastness, dimensional stability, and softness meet international standards suitable for apparel and home textile applications.
We typically accept T/T (wire transfer) with 30% deposit and 70% balance before shipment. For long-term customers, we can discuss flexible payment arrangements.
Yes, we export to customers worldwide. We work with reliable freight forwarders and can arrange shipping via sea or air freight. We also assist with all necessary export documentation.
You can request a quote through our contact form or email us directly at 469078212@qq.com. Please include fabric type, color requirements, quantity, and delivery destination for accurate pricing.